# ScanSync

> ScanSync is event check-in software for event organizers and their door teams: import your attendee list from a CSV, scan QR codes and barcodes at the entrance from a web browser or the iPhone app (in beta), and watch arrivals on a live dashboard. It's free for one event with up to 100 attendees.

ScanSync is a web app at https://scansync.io/ operated by Siavash Inc., doing business as ScanSync. This file summarizes what it does for AI assistants; every page linked below is plain server-rendered HTML.

## Who it's for

- Event organizers who need to check people in at the door: conferences, galas and fundraisers, school and campus events, corporate events, and multi-day events.
- Their teams: owners run billing, staff, and events; managers import attendees and watch the live dashboard; scanners only scan tickets and look people up by name, and never see attendee contact details.
- Developers who want to connect check-in to other systems through a REST API and signed webhooks.

## How it works

1. Create an account and an event.
2. Import your attendee list from a CSV. Columns are matched automatically (name, email, phone, ticket or barcode code, and custom fields such as ticket type or table). Anyone without a code gets a QR code generated, and re-uploading a file updates people with the same code instead of duplicating them.
3. Invite staff as owners, managers, or scanners, with access to all events or chosen ones.
4. Scan tickets at the entrance: from a web browser (device camera where supported, or a USB/Bluetooth barcode scanner) or the iPhone app (in beta; Android is coming soon). Each scan shows a clear result, and repeat scans are flagged as already checked in. The iPhone app keeps working offline and syncs queued check-ins later without counting anyone twice.
5. Watch arrivals on a live dashboard (checked in, still to come, percent arrived, check-ins per 15 minutes, recent check-ins with undo), then export attendance as a CSV.

## What's offered

- Codes it reads: QR, Code 128, Code 39, Code 93, EAN-13, EAN-8, UPC-A, UPC-E, PDF417, Aztec, Data Matrix, ITF-14, and Codabar.
- Check-in limits per event or per person, for re-entry and multi-day passes.
- Custom fields you can rename, reorder, search, and filter by.
- REST API with API keys, and webhooks signed with HMAC-SHA256 (attendee.checked_in, check_in.voided, attendee.created, attendee.updated, import.completed).
- Plans (prices in USD; every plan includes every feature):
  - Free: $0/month. 1 active event, 100 attendees per event, 2 staff seats.
  - Pro: $49/month. 10 active events, 5,000 attendees per event, 15 staff seats.
  - Business: $199/month. Unlimited active events, unlimited attendees per event, unlimited staff seats.

## Main pages

- [Home](https://scansync.io/): Event check-in software: import attendees from CSV, scan QR codes and barcodes from a browser or the iPhone app (beta), and watch arrivals live. Free to start.
- [Pricing](https://scansync.io/pricing): ScanSync pricing: Free for 1 event and 100 attendees, Pro at $49/month, or Business at $199/month. Every plan includes scanning, live dashboards, and the API.
- [Create a free account](https://scansync.io/signup): Create a free ScanSync account to run event check-in: import your attendee list from a CSV, scan tickets at the door, and watch arrivals on a live dashboard.
- [Contact](https://scansync.io/contact): Contact the ScanSync team about pricing, a large event, help with your account, or a privacy request. Send a message and a real person will reply by email.
- [Blog](https://scansync.io/blog): 30 guides on event check-in and event planning.

## Guides

### Guides

- [Event Check-In App: 10 Features That Actually Matter](https://scansync.io/blog/event-check-in-app-features): Choosing an event check-in app? Here are the 10 features that make a real difference at the door, why each one matters, and questions to ask before you commit.
- [Free Event Check-In Software: What You Get and When to Upgrade](https://scansync.io/blog/free-event-check-in-software): An honest look at free event check-in software: what free plans usually include, the limits that matter, when paper and spreadsheets break, and when to pay.
- [Gala Check-In: A Warm Welcome for Every Guest and Sponsor](https://scansync.io/blog/gala-fundraiser-guest-check-in): Run a smooth gala check-in with plus-ones, table assignments, sponsor greetings, paddle numbers, and dietary notes, all without a long line at the door.
- [How to Check In Attendees at an Event: A Complete Guide](https://scansync.io/blog/how-to-check-in-attendees-at-an-event): Learn how to check in attendees at an event, from preparing your list and choosing tools to setting up the door, handling problems, and reporting afterwards.
- [How to Export an Attendee List From a Ticketing Platform](https://scansync.io/blog/move-attendee-list-from-ticketing-platform): Learn how to export an attendee list from a ticketing platform, find the barcode column, keep existing tickets scanning, and handle late registrations cleanly.
- [Import Attendee List CSV Files Without Errors: A Practical Guide](https://scansync.io/blog/import-attendee-list-csv): How to import an attendee list CSV cleanly: prepare columns, save as UTF-8, remove duplicates, keep ticket codes intact, re-upload safely, and fix errors.
- [School Event Check-In: Graduations, Open Days and Student IDs](https://scansync.io/blog/school-campus-event-check-in): A practical guide to school event check-in: use student ID barcodes, issue guest tickets, set staff roles, protect contact details and keep entry accessible.

### Operations

- [Event Check-In Staffing: How Many People You Need at the Door](https://scansync.io/blog/event-check-in-staffing-guide): Plan event check-in staffing with simple math: arrival curves, scans per minute, door roles, breaks, and backups, so your entry line keeps moving all night.
- [Multi-Day Event Check-In: Day Passes, Re-Entry, and Limits](https://scansync.io/blog/multi-day-event-re-entry-check-in): Plan multi-day event check-in that works: day passes vs full passes, re-entry rules, allowed check-in counts, per-guest overrides, and wristbands vs scans.
- [Offline Event Check-In: How to Scan Tickets Without Wi-Fi](https://scansync.io/blog/offline-event-check-in): Offline event check-in keeps your door moving when the venue signal drops. Learn how offline scanning works, how to avoid double entry, and how to test it.
- [Reduce Check-In Lines: 12 Practical Tactics for Faster Entry](https://scansync.io/blog/reduce-event-check-in-lines): Reduce check-in lines at your next event with 12 practical tactics, from staggered arrivals and pre-sent QR codes to lookup stations and accessible lanes.
- [VIP Check-In Lane Setup: Custom Fields, Lanes and Badge Pickup](https://scansync.io/blog/vip-lanes-badge-pickup-custom-fields): Plan a VIP check-in lane that actually moves: tag guests with custom fields, split lanes by ticket type, filter your dashboard and run a smooth badge pickup.

### Planning

- [Conference Registration Desk Checklist: Setup to Teardown](https://scansync.io/blog/conference-registration-desk-checklist): A printable conference registration desk checklist covering prep, setup, badge pickup, the day itself, and wrap-up, plus a complete desk equipment list.
- [Corporate Event Planning: A Practical Guide for In-House Teams](https://scansync.io/blog/corporate-event-planning-guide): A practical corporate event planning guide: event types, stakeholders and approvals, budget sign-off, internal comms, guest lists, and measuring your ROI.
- [Event Budget Planning: How to Build and Track an Event Budget](https://scansync.io/blog/event-budget-planning): Learn how to build an event budget step by step: line items, fixed vs. variable costs, per-attendee costs, contingency, revenue, and tracking actuals.
- [Event Communication Plan: What to Send, When, and to Whom](https://scansync.io/blog/event-communication-plan): Build an event communication plan for attendees, staff, speakers, and suppliers, with a message timeline, a comms schedule template, and a day-of team channel.
- [Event Goals and KPIs: How to Set Targets and Measure Success](https://scansync.io/blog/event-goals-and-kpis): Set event goals and KPIs that actually guide decisions: SMART goals, the right metrics for each event type, baselines, example targets, and simple ROI maths.
- [Event Planning Checklist: From 6 Months Out to the Day After](https://scansync.io/blog/event-planning-checklist): A printable event planning checklist organized by timeline, from 3-6 months out to the day after, so nothing slips through the cracks before or after the event.
- [Event Risk Assessment: Build a Risk Register and Contingency Plan](https://scansync.io/blog/event-risk-management-plan): A practical event risk assessment guide: identify hazards, score likelihood and impact, build a risk register, and write contingency plans your team can act on.
- [How to Choose an Event Venue: Checklist and Weighted Scorecard](https://scansync.io/blog/how-to-choose-an-event-venue): Learn how to choose an event venue: capacity, transport, accessibility, Wi-Fi, catering rules, hidden costs, and a weighted scorecard to compare your shortlist.
- [How to Plan an Event: A Step-by-Step Guide for Any Size](https://scansync.io/blog/how-to-plan-an-event): Learn how to plan an event step by step, from goals, budget, and venue to your team, program, promotion, the day itself, and the follow-up afterwards.
- [How to Reduce Event No-Shows: Measure, Remind and Plan Ahead](https://scansync.io/blog/reduce-event-no-shows): Learn how to reduce event no-shows: measure your real no-show rate from check-in data, find out why people skip, send better reminders and overbook safely.
- [Post-Event Attendance Report: What to Include and How to Use It](https://scansync.io/blog/post-event-attendance-report): Build a post-event attendance report that's actually useful: registered vs attended, arrival curves, ticket type splits, re-entries and lessons for next time.
- [Run of Show: How to Write a Minute-by-Minute Event Schedule](https://scansync.io/blog/event-run-of-show): Learn how to write a run of show for your event: the columns to include, a free template, buffers, doors-open timing, rehearsals, and version control.
- [The Importance of Event Planning: Why a Plan Really Matters](https://scansync.io/blog/why-event-planning-is-important): Understand the importance of event planning: how a plan protects your budget, safety, guests, and team, plus a lightweight framework for small event teams.

### Privacy & data

- [Event Attendee Data Privacy: GDPR Basics for Check-In](https://scansync.io/blog/event-check-in-data-privacy-gdpr): A plain-English guide to event attendee data privacy at check-in: collect less, limit staff access, set retention rules, and handle exports with care.

### Technology

- [Event Check-In API and Webhooks: A Plain-English Guide](https://scansync.io/blog/event-check-in-api-webhooks): What an event check-in API and webhooks can do for you: sync attendees, update your CRM on arrival, send alerts, and verify signed webhook requests safely.
- [Phone Ticket Scanner: How to Check In Guests With Your Phone](https://scansync.io/blog/use-phone-as-ticket-scanner): Thinking of using a phone ticket scanner at your next event? Learn when a phone beats dedicated hardware, plus fixes for glare, lighting, battery, and mounting.
- [QR Code vs Barcode Tickets: Which Should Your Event Use?](https://scansync.io/blog/qr-code-vs-barcode-event-tickets): QR code vs barcode tickets explained: how 1D and 2D codes differ, how they scan from phones and paper, what happens when they're damaged, and which to choose.
- [Real-Time Attendance Tracking: What a Live Dashboard Tells You](https://scansync.io/blog/real-time-event-attendance-tracking): Real-time attendance tracking turns scans into decisions. Learn what to watch on a live dashboard and when to open a lane, delay the start, or call catering.

## Optional

- [Privacy policy](https://scansync.io/privacy): How ScanSync, operated by Siavash Inc., collects, uses, and protects personal data, including the attendee lists event organizers upload for check-in.
- [Terms and conditions](https://scansync.io/terms): The terms and conditions for using ScanSync's event check-in website, web app, iPhone app, and API, operated by Siavash Inc., doing business as ScanSync.
- [Sitemap (XML)](https://scansync.io/sitemap.xml): Every public URL, with last-modified dates.
- [Sitemap (page)](https://scansync.io/sitemap): Every public page in one list.
- [Blog RSS feed](https://scansync.io/blog/feed): New guides as they're published.