ScanSync

The ScanSync blog

Guides for a smoother front door.

Practical advice on event check-in: getting your attendee list right, scanning tickets fast, staffing the door, and learning from every event.

Technology · 6 min read

Event Check-In API and Webhooks: A Plain-English Guide

An API lets your other systems send attendees to your check-in tool and read results back, while webhooks push a message to you the moment something happens, like a guest checking in. This guide explains both in plain terms, walks through common automation flows, and covers signature verification and idempotency for developers.

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Technology · 7 min read

Phone Ticket Scanner: How to Check In Guests With Your Phone

A modern phone camera can scan QR codes and most ticket barcodes quickly enough for the majority of events. This guide covers when a phone is the right tool, how to deal with glare, low light, and battery drain, and when a laptop with a USB or Bluetooth scanner is the better choice.

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Technology · 6 min read

Real-Time Attendance Tracking: What a Live Dashboard Tells You

A live check-in dashboard shows how many people have arrived, how many are still to come, and how fast they're coming through the door. This guide explains how to read those numbers during an event and the practical decisions they support, from opening another lane to adjusting catering.

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