The ScanSync blog
Practical advice on event check-in: getting your attendee list right, scanning tickets fast, staffing the door, and learning from every event.
Operations · 7 min read
Staffing the door is a math problem with a people problem on top. This guide shows how to estimate your peak arrival rate, turn it into a scanner count, and fill the roles, breaks, and backups that keep check-in calm.
Operations · 6 min read
Multi-day events and re-entry make a simple scan more complicated, because one ticket may be valid several times. This guide covers how to choose pass types, write re-entry rules, set check-in limits, and decide between wristbands and scanning.
Operations · 5 min read
Venue connections often fail just when you need them. This article explains why signal drops, how offline check-in works on a phone, how to prevent double entry when devices aren't connected, and a simple test plan for before doors open.
Operations · 6 min read
Long entry lines usually come from a few fixable causes: everyone arriving at once, slow ticket lookups, and problems blocking the main lane. These 12 tactics tackle each cause, before the event and on the day.
Operations · 7 min read
A VIP check-in lane works when you know who belongs in it before anyone arrives. This guide shows how to tag attendees with custom fields like Ticket Type, Sponsor, Speaker and Table, split your entrance into lanes, and run badge pickup without bottlenecks.
Free for one event and 100 attendees. No card required.
